VoIP Business
For small businesses with daily customer calls
R410
/month
📞 500 minutes/month
City or area-code phone number
SIP credentials included
Works on any SIP app or desk phone
Call forwarding
Priority support
Online portal access
1 concurrent call
True per-second itemised billing
No contract — cancel anytime
What Makes Business Different
More call room and faster support, added on top of everything in Starter.
Priority Support Business
Business plan customers go to the front of the queue. If your phone line stops ringing, that's revenue lost — we treat it accordingly.
500 Minutes/Month Business
More than 3x Starter's allocation — plenty of room for a small team handling daily client calls without watching the clock.
Call Forwarding
Forward your VoIP number to any mobile or landline when you're away from your computer. Never miss a call without data or a softphone open.
Add a Phone
Optional hardware add-ons — pair a desk phone or headset with your Business line. One-time purchase, ships with your account.
Yealink SIP-T31P Desk Phone
Entry desk phone
R899 once-off
Grandstream GRP2602P Desk Phone
Premium HD desk phone, PoE
R2,499 once-off
Grandstream WP816 Cordless Phone
Enterprise Wi-Fi 6 cordless handset
R1,650 once-off
Compare Plans
Business is the most popular choice. Upgrade to Pro if you need 1 000 minutes.
Business Plan Questions
Why is the Business plan the most popular choice?
500 minutes covers roughly 8 hours of call time per month — enough for a small team handling daily client enquiries without watching the clock. Priority support is the other big reason customers choose Business over Starter: if your phone line has an issue, you go to the front of the support queue.
Can multiple people in my team use the same number?
Every Hopetel plan, including Pro, provides one set of SIP credentials — one active call at a time. Hopetel plans do not include multi-extension or PBX functionality. If several team members need to handle calls, the simplest approach is a separate Hopetel line per person. You can also use call forwarding on the Business plan to redirect missed calls to a second mobile number as a basic fallback.
What does priority support mean in practice?
Business plan customers have a dedicated priority support queue. Tickets are escalated ahead of Starter plan enquiries with a target response time under 4 hours during business hours (Mon–Fri, 08:00–17:00 SAST). For after-hours critical faults, an emergency contact channel is available to Business and Pro customers.
Can I downgrade to Starter or upgrade to Pro at any time?
Yes. Plan changes take effect from your next billing date. Your phone number and SIP credentials stay the same regardless of which plan you're on. There are no fees for changing plans.
Does the Business plan work with a PBX or IVR system?
Yes. We provide standard SIP credentials compatible with most SIP-based PBX systems including FreePBX, 3CX and Yeastar. You can configure an IVR through your PBX software. The Pro plan is recommended for PBX setups that need multiple simultaneous call channels.
Get your Business number today
500 minutes and priority support from R410/month. No contract.