How many simultaneous calls can the Pro plan handle?+
Like all Hopetel VoIP plans, Pro is a single-line service with one concurrent call at a time — Pro does not include multi-extension or PBX functionality. If your business needs multiple team members answering simultaneously, contact our support team about running several individual Hopetel lines side by side.
Can I port an existing number onto the Pro plan?+
Yes. Number porting is available on all plans including Pro, as a paid add-on: R250 once-off for South African numbers, typically completed within 3 working days once we have your documents (most recent invoice from your current provider, a copy of your ID, and proof of residence). Our support team coordinates the port request with your previous provider, and your existing number keeps ringing normally until the port completes.
The phone line your business deserves
1 000 minutes and priority support — from R550/month, no contract.