Simple monthly pricing
Every plan includes a Durban 031 number and SIP credentials. You choose your area code during signup.
Starter
R250/mo
150 minutes / month
Ideal for sole traders and micro-businesses.
Choose Starter →
Most popular
Business
R410/mo
500 minutes / month
Our most popular plan for growing teams.
Choose Business →
Pro
R550/mo
1 000 minutes / month
Built for high call volume and busy lines.
Choose Pro →
What's included on every plan
The essentials come standard — no hidden add-ons to make it usable.
- City or area-code phone number
- SIP credentials included
- Works on any SIP app or desk phone
- Call forwarding
- Online portal access
- True per-second itemised billing
- No contract — cancel anytime
Durban business VoIP — questions
Can I keep my existing number?+
Yes. If you already have a 031 or other South African number, you can port it to Hopetel. Porting costs R250 once-off and typically takes about 3 working days; your existing line keeps working until the switchover completes.
How long does setup take?+
A new number is usually active within one business day. You receive SIP credentials to sign in to a softphone app or desk phone, and you can start making and taking calls straight away.
Do I need special hardware?+
No. Hopetel works on any SIP-compatible softphone app on a phone, laptop or tablet, so you can start with no hardware at all. If you prefer physical desk phones, we stock those as optional add-ons, but they are not required.
What happens if I go over my included minutes?+
Calls continue beyond your included minutes and are billed per second at our standard rate — nothing is cut off mid-call. If you regularly exceed your bundle, moving up a plan usually works out cheaper.
Can I add extensions later?+
Yes. You can add SIP extensions for extra team members at any time from your online portal, or ask our support team to set them up for you. You are never locked into a fixed seat count.
Which area codes can I choose?+
For a Durban presence you would choose 031. Hopetel also offers geographic codes across all nine provinces plus a national 087 number, and you can hold more than one. You pick your area code during signup.
Ready for a Durban business line?
Local 031 number · From R250/month · No contract · Active within 1 business day