Need a business number on the 031 code in Durban? Plans from R250/month.
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031 area code at a glance
The quick answer, before the sales pitch.
| Area code | 031 |
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| Main centre | Durban |
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| Province | KwaZulu-Natal |
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| Towns covered | Durban, Umhlanga, Pinetown, Westville, Amanzimtoti, Chatsworth |
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| Dialling from abroad | +27 31 — drop the leading 0 |
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| Number type | Geographic landline range (available as VoIP) |
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The Durban business landscape behind the 031 code
Durban is home to Africa's busiest container port. The 031 region is dominated by logistics, freight forwarding, clearing agents, import/export and coastal tourism.
Within the 031 footprint, the commercial activity concentrates around Umhlanga Ridge, the Durban CBD, Pinetown, Westville, Mount Edgecombe and Prospecton.
A business advertising a 031 number is read by local customers as being part of that
economy rather than a national call centre.
Who typically runs a 031 line
- Freight forwarders and customs clearing agents at Durban harbour
- Import/export traders and shipping agents
- Warehousing, cold storage and container logistics operators
- Hotels and conference venues along the Golden Mile and Umhlanga
Connectivity in the 031 area
Metro fibre is widely available across this area code, and most business parks have multiple ISP options. A fibre line with an LTE or 5G failover is the usual setup for a business phone line here.
Plans available with a 031 number
Every Hopetel plan includes a Durban area-code number and SIP credentials.
Starter — R250/mo
150 minutes, SIP credentials, call forwarding. Ideal for sole traders.
Business — R410/mo
500 minutes, priority support. Our most popular plan.
Pro — R550/mo
1 000 minutes, priority support. Built for high call volume.
Running a Durban number from anywhere
A 031 number is not tied to a physical line, so a distributed team can all answer it.
Sales staff can take Durban calls on a mobile app while the office desk phones ring in
parallel. If you later open a second location, you can add another area code and keep
031 as your main published number.
031 area code — frequently asked questions
Which province is the 031 area code in?+
The 031 dialling code is in KwaZulu-Natal. It covers Durban, Umhlanga, Pinetown, Westville, Amanzimtoti, Chatsworth. Dialled from outside South Africa it is +27 31.
Which towns does the 031 area code cover?+
031 covers Durban, Umhlanga, Pinetown, Westville, Amanzimtoti, Chatsworth. All of these fall within KwaZulu-Natal.
Do I need to be in Durban to get a 031 number?+
No. A Hopetel 031 number is a VoIP line, so you can answer it from anywhere with an internet connection — a softphone app on your phone or laptop, or a desk phone. Your customers see a local Durban number regardless of where your team sits.
Can I port my existing 031 number to Hopetel?+
Yes. Number porting costs R250 once-off and typically takes about 3 working days. Your existing 031 number keeps working until the switchover completes.
What is the difference between a 031 and a 033 number?+
Both are geographic South African numbers — 031 signals Durban and KwaZulu-Natal, while 033 signals Pietermaritzburg. If most of your customers are in and around Durban, 031 is the one that reads as local to them. Hopetel offers both, and you can hold more than one number.
How much does a 031 business number cost?+
Plans start at R250/month for the Starter line (150 minutes), R410/month for Business (500 minutes) and R550/month for Pro (1 000 minutes). All are month-to-month with no lock-in contract, and every plan includes SIP credentials.
Get a 031 number for your business
Durban area code · From R250/month · No contract · Active within 1 business day