Cookie Policy | Hopetel

Effective date: 1 June 2026 · Version 1.0

Contents

1. What Are Cookies? 2. Why We Use Cookies 3. Types of Cookies We Use 4. Third-Party Cookies 5. Managing Your Cookie Preferences 6. Changes to This Policy 7. Contact Us

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone or tablet) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to the website owner.

Similar technologies include web storage (localStorage / sessionStorage), pixels and device fingerprinting. This policy covers all such technologies on hopetel.co.za.

2. Why We Use Cookies

We use cookies to:

Keep you signed in to your Hopetel account during a session.
Remember your cart contents and preferences.
Protect against Cross-Site Request Forgery (CSRF) attacks.
Measure website traffic and understand how visitors use our site (analytics).
Improve page load performance through caching.

We do not use cookies for cross-site advertising or to sell your data to third-party advertisers.

3. Types of Cookies We Use

Category	Cookie Name(s)	Purpose	Duration
Strictly Necessary	ht_session, ht_csrf	Keeps you logged in and protects form submissions. Cannot be disabled.	Session / 1 hour
Functional	ht_prefs, ht_display	Remembers your account and display settings.	30 days
Analytics	_ga, _gid (Google Analytics)	Counts visits and measures page performance. IP addresses are anonymised.	2 years / 24 hours
Performance	cf_clearance (Cloudflare)	Security challenge result used by our CDN to protect against DDoS.	30 minutes

4. Third-Party Cookies

Some cookies on our site are set by third-party services we use:

Google Analytics — website traffic analysis. Google's privacy policy applies: policies.google.com/privacy.
Cloudflare — CDN and DDoS protection. Cloudflare's privacy policy: cloudflare.com/privacypolicy.
Payment gateway — our payment provider may set cookies on checkout pages to prevent fraud.

5. Managing Your Cookie Preferences

You can control or delete cookies through your browser settings:

Chrome: Settings → Privacy and Security → Cookies and other site data.
Firefox: Settings → Privacy & Security → Cookies and Site Data.
Safari: Preferences → Privacy → Manage Website Data.
Edge: Settings → Cookies and site permissions → Manage and delete cookies.

Please note: disabling strictly-necessary cookies will prevent you from signing in or completing purchases on hopetel.co.za.

To opt out of Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on.

6. Changes to This Policy

We may update this Cookie Policy when we add or remove third-party tools. The "Last updated" date at the top will reflect any changes. Continued use of our website constitutes acceptance of the updated policy.

7. Contact Us

Questions about cookies or this policy?

Email: [email protected]
Website: hopetel.co.za/contact